隱私政策

This website is operated by CosmicAbyssStudio LLC (“CosmicAbyssStudio,” “we,” “us,” or “our”).

This Privacy Policy describes how we collect, use, store, process, disclose, and protect your personal information when you access, browse, interact with, or make a purchase from COSMIC ABYSS STUDIO (collectively, the “Service”).

Our online store is hosted and powered by Shopify, which provides us with the e-commerce platform and related technologies necessary to operate the Service.

By accessing or using the Service, you acknowledge that your personal information may be collected, processed, and disclosed as described in this Privacy Policy.

本網站由 CosmicAbyssStudio LLC（以下簡稱「CosmicAbyssStudio」、「我們」或「本公司」）營運。

本隱私權政策說明當您存取、瀏覽、互動、使用 COSMIC ABYSS STUDIO 或於本網站進行購物時（統稱「本服務」），我們如何收集、使用、儲存、處理、揭露及保護您的個人資訊。

我們的網路商店由 Shopify 提供託管與技術支援，其提供本服務營運所需之電子商務平台及相關技術。

當您存取或使用本服務時，即表示您已知悉您的個人資訊可能依本隱私權政策所述方式被收集、處理及揭露。

Depending on how you interact with the Service, we may collect or process the following categories of personal information:

Contact Information

Including your name, billing address, shipping address, phone number, and email address.

Payment Information

Payment-related information processed securely through third-party payment providers such as Shopify Payments or Stripe. We do not directly store complete payment card numbers on our own servers.

Order & Account Information

Including products viewed, shopping cart activity, order history, account preferences, usernames, customer support interactions, and account-related settings.

Device & Usage Information

Including your IP address, browser type, device identifiers, operating system, website interaction data, and information collected automatically through cookies, analytics tools, pixels, or similar technologies.

Communications

Information you provide when contacting us through email, customer support forms, social media, or other communication channels.

根據您與本服務之互動方式，我們可能收集或處理以下類別之個人資訊：

聯絡資訊

包括您的姓名、帳單地址、運送地址、電話號碼及電子郵件地址。

付款資訊

透過 Shopify Payments、Stripe 等第三方付款服務安全處理之付款相關資訊。我們不會直接於自身伺服器儲存完整信用卡號碼。

訂單與帳號資訊

包括您檢視之商品、購物車活動、訂單紀錄、帳號偏好設定、使用者名稱、客戶支援互動內容及其他帳號相關設定。

裝置與使用資訊

包括您的 IP 位址、瀏覽器類型、裝置識別碼、作業系統、網站互動資料，以及透過 Cookie、分析工具、像素標籤或類似技術自動收集之資訊。

通訊資訊

包括您透過電子郵件、客服表單、社群媒體或其他聯絡方式與我們互動時所提供之資訊。

We may use your personal information for the following purposes:

Order Fulfillment & Service Operations

To process payments, manage orders, arrange international shipping from our Taiwan production studio, provide order confirmations and tracking updates, facilitate returns or exchanges, and otherwise operate the Service.

Customer Support & Communications

To respond to inquiries, provide customer support, communicate regarding orders or account activity, and maintain ongoing customer relationships.

Security & Fraud Prevention

To detect, investigate, prevent, and respond to fraudulent transactions, unauthorized access, abuse of the Service, security incidents, or other malicious or illegal activities.

Marketing & Advertising

To send promotional communications, newsletters, product announcements, and marketing content, and to personalize advertisements or recommendations based on your interactions with the Service.

Legal Compliance

To comply with applicable laws, regulations, legal obligations, lawful requests, dispute resolution processes, or enforcement of our Terms of Service and policies.

我們可能基於以下目的使用您的個人資訊：

訂單履行與服務營運

包括處理付款、管理訂單、安排由台灣生產工作室進行之國際出貨、提供訂單確認與物流追蹤資訊、協助退換貨流程，以及維持本服務之正常運作。

客戶支援與聯絡

包括回應您的詢問、提供客戶支援、與您聯繫訂單或帳號相關事項，以及維持客戶關係。

安全性與詐騙預防

包括偵測、調查、預防及處理詐騙交易、未經授權之存取、濫用本服務、安全事件或其他惡意或非法行為。

行銷與廣告

包括向您傳送促銷訊息、電子報、商品更新及行銷內容，並根據您與本服務之互動內容提供個人化廣告或商品推薦。

法律遵循

包括遵守適用法律、法規、法律義務、合法要求、爭議處理程序，以及執行本服務條款與相關政策。

We may disclose your personal information to trusted third parties and service providers that assist us in operating the Service, fulfilling orders, processing transactions, improving customer experience, or complying with legal obligations.

Shopify

Our online store is hosted and powered by Shopify, which provides the e-commerce infrastructure, checkout system, analytics, and related technologies necessary to operate the Service.

Payment Providers

Secure third-party payment processors, including Shopify Payments and Stripe, process payment transactions on our behalf. We do not directly store complete payment card numbers on our own servers.

Logistics & Fulfillment Partners

International and domestic shipping providers, including Chunghwa Post, EMS, USPS, and related logistics carriers, may process shipping and delivery information necessary to fulfill orders shipped from Taiwan.

Analytics & Marketing Partners

We may work with analytics providers, advertising partners, or similar third-party services to help improve website functionality, measure traffic, personalize advertising, and optimize customer experience.

We may also disclose information where required by applicable law, legal process, or to protect our legal rights, customers, or the security of the Service.

我們可能基於營運本服務、履行訂單、處理交易、改善客戶體驗或遵守法律義務等正當目的，向受信任之第三方及服務供應商揭露您的個人資訊。

Shopify

我們的網路商店由 Shopify 提供託管與技術支援，其提供本服務所需之電子商務基礎架構、結帳系統、分析工具及相關技術。

付款服務供應商

包括 Shopify Payments 與 Stripe 在內之第三方付款處理商，將代表我們安全處理付款交易。我們不會直接於自身伺服器儲存完整信用卡號碼。

物流與履行合作夥伴

包括中華郵政、EMS、美國郵政（USPS）及其他物流承運商，可能處理履行由台灣出貨訂單所需之運送與配送資訊。

分析與行銷合作夥伴

我們可能與網站分析工具、廣告合作夥伴或其他第三方服務合作，以協助改善網站功能、分析流量、提供個人化廣告及優化客戶體驗。

於適用法律要求、法律程序需要，或為保護我們之合法權益、客戶安全及本服務安全時，我們亦可能依法揭露相關資訊。

As a United States registered LLC with production and fulfillment operations based in Taiwan, your personal information may be transferred to, stored, or processed in jurisdictions outside your country of residence, including the United States and Taiwan.

By using the Service, you acknowledge that data protection laws in these jurisdictions may differ from those in your country of residence.

We retain personal information only for as long as reasonably necessary to provide the Service, fulfill orders, maintain business and accounting records, resolve disputes, prevent fraud, enforce our agreements, and comply with applicable legal obligations.

We implement commercially reasonable safeguards designed to protect personal information during storage and processing; however, no method of electronic storage or transmission can be guaranteed to be completely secure.

作為一家於美國註冊、並以台灣作為生產與履行基地之 LLC，公司，您的個人資訊可能會被轉移、儲存或處理於您居住國以外之司法管轄區，包括美國及台灣。

使用本服務即表示您知悉，該等地區之資料保護法律可能與您所在地區之法律有所不同。

我們僅會於提供本服務、履行訂單、維護商業與會計紀錄、處理爭議、防止詐騙、執行相關協議及遵守適用法律義務所合理必要之期間內保留您的個人資訊。

我們將採取商業上合理之安全措施保護您的個人資訊於儲存及處理過程中的安全；然而，任何電子傳輸或儲存方式均無法保證絕對安全。

Depending on your jurisdiction and applicable privacy laws (including, where applicable, the GDPR or CCPA/CPRA), you may have certain rights regarding your personal information, including the right to request access to, correction of, deletion of, or portability of your personal data, as well as the right to opt out of certain targeted advertising or marketing activities.

To exercise any applicable privacy rights or submit a privacy-related request, please contact us using the information provided below.

Our Service is not directed toward children or individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from minors. If you believe that a minor has provided us with personal information, please contact us so we may take appropriate action.

根據您所在地區之司法管轄與適用隱私法規（包括但不限於 GDPR 或 CCPA/CPRA），您可能享有特定個人資訊相關權利，包括請求查閱、更正、刪除、資料可攜，以及選擇退出特定目標式廣告或行銷活動之權利。

若您欲行使適用之隱私權利或提出與隱私相關之請求，請透過下方聯絡資訊與我們聯絡。

本服務並非以兒童或未達其所在地法定成年年齡之個體為對象，我們亦不會故意蒐集未成年人的個人資訊。若您認為未成年人已向我們提供個人資訊，請與我們聯絡，以便我們採取適當措施。

If you have questions regarding this Privacy Policy, our privacy practices, or wish to exercise any applicable privacy rights, please contact us using the information below: