Shipping policy

Shipping Policy 

Last Updated: May 18, 2026 

1. Order Processing & Handling Time 

• Many of our products are individually handcrafted or produced in small artisanal batches.

  Please allow approximately 7–10 business days for order processing, quality inspection, and protective packaging before shipment.

  Processing times may vary slightly during product launches, seasonal periods, holidays, or high-order-volume periods.

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2. Shipping Origin & Timelines 

• CosmicAbyssStudio LLC is registered in Wyoming, United States, while our production and fulfillment operations are based in Taiwan. All orders are carefully packaged and shipped directly from our Taiwan studio.

  Estimated Delivery Times

  Once dispatched, international shipments generally require approximately 14–30 business days for delivery, depending on the destination country, carrier operations, flight availability, customs clearance procedures, and local postal conditions.

  Please note that all delivery timeframes are estimates only and are not guaranteed. International transit times may occasionally be affected by customs inspections, airline disruptions, seasonal congestion, severe weather, or other factors beyond our reasonable control.

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3. Shipping Partners & Tracking

• Orders are generally shipped via Chunghwa Post (Air Mail / International EMS) and may be transferred to local postal carriers or delivery providers upon arrival in the destination country, including USPS within the United States.

  Tracking information will typically be sent automatically to your email address once the shipment has been processed and registered by the carrier.

  Please note that tracking updates may occasionally require additional time to appear depending on carrier processing schedules and international transit conditions.

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4. Import Duties, Customs & Taxes 

• International shipments may be subject to import duties, customs fees, taxes, brokerage charges, or other fees imposed by the destination country or local authorities.

  The buyer or recipient is considered the importer of record and is solely responsible for any applicable customs declarations, import compliance requirements, duties, taxes, or related charges associated with the shipment.

  United States Customers

  Under current U.S. Section 321 de minimis regulations, shipments valued under approximately $800 USD and shipped directly to an individual customer may qualify for duty-free informal entry treatment. Eligibility is determined by applicable U.S. customs regulations and may change without notice.

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5. Undeliverable Shipments & Incorrect Addresse

• Customers are responsible for providing accurate, complete, and deliverable shipping information at checkout.
• If a shipment is returned to our Taiwan fulfillment studio due to an incorrect address, failed delivery attempts, refusal of delivery, or because the package remained unclaimed at the destination postal facility, the customer may be responsible for the original shipping costs, return shipping charges, customs-related fees, and any additional re-shipment expenses.
• We reserve the right to cancel or refund orders returned to us due to undeliverable shipping conditions, subject to applicable shipping and processing deductions.